Privacy Policy
Effective Date: June 8, 2026
Wilson Services HVAC Solutions LLC ("Wilson Services," "we," "our," or "us") respects your privacy and is committed to protecting your personal information.
Information We Collect
We may collect personal information that you voluntarily provide, including:
-
Name
-
Phone number
-
Email address
-
Service address
-
Information related to HVAC service requests
How We Use Your Information
We use your information to:
-
Schedule and provide HVAC services
-
Communicate regarding appointments and service updates
-
Send invoices and service-related communications
-
Respond to customer inquiries
-
Improve our services
SMS Communications
Wilson Services HVAC Solutions obtains customer consent through phone calls, Facebook inquiries, website contact forms, and direct customer interactions. Customers provide their phone number to receive appointment reminders, service updates, estimates, invoices, and customer support messages.
Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.
Customer phone numbers and consent records are securely stored in Housecall Pro and Nextiva and are used only for business communications.
SMS consent is not shared with third parties or affiliates for marketing purposes.
Information Sharing
We do not sell, rent, or trade your personal information. Information may be shared only with service providers necessary to operate our business and provide services to our customers.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse.
Contact Us
If you have questions about this Privacy Policy, please contact:
Wilson Services HVAC Solutions LLC
Phone: (864) 444-5454
Email: Support@Wilsonserviceshvac.com
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.